Effective Date: March 10, 2026
At Fanarchy, your privacy matters. This Privacy Policy describes the information we collect, how we use it, and the choices you have. By using Fanarchy, you agree to the practices described here.
1. Information We Collect
A. Information You Provide
- Account Information: When you sign up, we collect your name, email address, and team preferences.
- Profile Content: You may upload photos, tag past games you've attended, and write posts or reactions.
- Connections: If you follow or are followed by other users, we store that relationship.
- Phone Number (Optional): If you request a text message download link for the Fanarchy app, you may provide a mobile phone number. We use this number solely to send the requested message containing the app download link.
B. Automatically Collected Information
- Usage Data: We collect data about your activity on the app (for example: pages visited, content engaged with, and interactions).
- Device Information: We gather details such as device type, operating system, app version, and crash reports.
- Location Data: With your permission, we may collect approximate location to help surface local game threads and nearby fans.
C. Third-Party Services
We use third-party tools to operate and improve the Fanarchy service. These may include services for analytics, authentication, crash reporting, performance monitoring, and messaging and communications. Examples may include services such as Firebase, Google Analytics, Twilio, and similar providers.
If you request an app download link via SMS, the message is delivered through Twilio, a third-party communications provider.
These providers may process information on our behalf under their own privacy policies and contractual obligations to protect user data.
2. How We Use Your Information
We use your information to:
- Personalize your experience based on your team preferences and game history.
- Help you connect with fellow fans.
- Improve app performance, debug issues, and enhance features.
- Send notifications related to your favorite teams, posts, or interactions (you can opt out anytime).
- Send a one-time SMS message with the Fanarchy app download link if you request it.
- Ensure community safety and enforce our Terms of Service.
3. Sharing Your Information
We do not sell your personal data.
We may share your information:
- With trusted service providers: Companies that help us operate Fanarchy (hosting, analytics, messaging, etc.) may process data on our behalf under confidentiality agreements.
- When required by law: We may disclose information if required by law or to prevent fraud, harm, or illegal activity.
- In aggregated or anonymized form: We may share statistical data that cannot reasonably identify individuals.
Mobile Data Protection: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
4. SMS Communications
If you request a download link for the Fanarchy app, you may receive a one-time SMS message containing the link.
- Message frequency: one message per request.
- Message and data rates may apply depending on your mobile carrier.
- You may reply STOP to opt out of future SMS messages.
Providing your phone number for this purpose is optional, and consent to receive a message is not required to download the app.
5. Your Rights and Choices
You can:
- Access and update your profile at any time.
- Delete your account and associated data from the app settings.
- Control push notification settings and location permissions through your device.
- Contact us for privacy-related requests at hello@fanarchy.fans.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide services. Some information may be retained longer if necessary for legal obligations, fraud prevention, or security purposes.
7. Children's Privacy
Fanarchy is not intended for users under 13 years old. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it promptly.
8. Security
We implement reasonable safeguards designed to protect your information. However, no method of internet transmission or electronic storage is completely secure. We recommend using a strong password and keeping it confidential.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the Effective Date above and post the revised policy within the app or on our website.
10. Contact Us
If you have questions or concerns about this policy or your data, please contact:
Email: hello@fanarchy.fans